Services

Our Services

We provide practical support, housing solutions, wellbeing services and community- based assistance to help individuals and families achieve stability, independence and improved quality of life.

Housing Support

DSS Housing - Private Rented Sector Access

Our Housing Support services are designed to prevent homelessness and promote long-term stability. We work closely with individuals and families to secure accommodation within the Private Rented Sector (PRS) and provide structured intervention where required. This includes:

  • Property sourcing and landlord negotiations
  • Affordability assessments
  • Support with housing benefit claims
  • Tenancy agreement guidance
  • Risk assessments and support plans
  • Ongoing tenancy sustainment monitoring

Transition Housing Option

Structured support for individuals who require additional assistance to maintain accommodation and integrate into the community:

  • Tenancy sustainment planning
  • Independent living skills
  • Budgeting and financial guidance
  • Community engagement support

Other Services

Community & Floating Support

Floating support is flexible and tailored to the individual. It is delivered to people living independently who require structured guidance to maintain stability.

We provide:

  • Scheduled home visits
  • Welfare and safeguarding checks
  • Budgeting and debt management support
  • Advocacy with local authorities and agencies
  • Crisis intervention where necessary

Our goal is to reduce risk, promote independence and prevent repeat homelessness or social exclusion.

Companionship & Help at Home (Elderly Support)

Our elderly support service focuses on dignity, independence and emotional wellbeing. Many older adults experience isolation or struggle with everyday tasks. We provide reliable and compassionate assistance to help them remain safely at home. Support may include:

  • Regular companionship visits to reduce loneliness
  • Light household support (tidying, organising, light cleaning)
  • Assistance with shopping or attending appointments
  • Help managing post, bills and basic paperwork
  • Wellbeing monitoring and safeguarding awareness

This service promotes independence while offering reassurance to families that their loved ones are supported.

Admin & Application Support (Fill My Form Hub)

We understand that complex forms and digital systems can create barriers. Our Admin Support Hub provides practical assistance to ensure individuals can access essential services.

This includes:

  • Completing benefit, housing, school and grant applications
  • Supporting digital submissions
  • Drafting formal letters and responses
  • Organising paperwork
  • Explaining official correspondence

This service is especially beneficial for those facing literacy challenges, language barriers or digital exclusion.

Training & Employment Support

Our employment services are designed to build confidence and improve job readiness for unemployed individuals and those receiving benefits.

We provide:

  • CV writing and personal statement development
  • Job search strategies
  • Interview coaching and mock interviews
  • Confidence-building workshops
  • Work-readiness and employability skills sessions

Our aim is to support clients into sustainable employment or meaningful training opportunities.

Mentoring & Therapy Services

We provide in-house mentoring and therapeutic support to promote emotional wellbeing and personal development.

Services include:

  • One-to-one mentoring sessions
  • Talking therapy
  • Art therapy for emotional expression
  • Goal-setting and confidence building
  • Structured personal development planning

These services help individuals build resilience, improve self-esteem and develop healthier coping strategies.